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HA-TOYMD

Hearit.AI ToyCore​

HA-TOYMD Device Overview

Device Information​

Firmware Update Methods​

We regularly release new firmware to optimize performance and add new features. You can update your device using one of the following methods:

Method 1: OTA Update​

The HA-TOYMD device supports Over-the-Air (OTA) firmware updates, ensuring your device always has the latest features and improvements.

Update Process​

Step 1: Update Notification​

When an update is available:

  1. Device plays voice prompt: "Upgrading the system"
  2. LED changes to green flashing at 0.3s intervals
  3. Update process begins automatically

Step 2: Update in Progress​

  • Duration: Approximately 2 minutes
  • LED Status: Green flashing (0.3s interval) throughout update
  • Important: Do not power off or reset the device during this time
  • Keep device powered (battery or charging cable connected)

Step 3: Update Completion​

  • Device automatically restarts after successful update
  • Returns to normal operation mode
  • LED returns to blue standby mode

Update Status Reference​

StageLED StatusVoice PromptDurationAction Required
CheckingNormal operationNoneOn bootNone - automatic
Update Available🟢 Green flashing (0.3s)"Upgrading the system"~2 minutesKeep powered on
Update Complete🔵 Blue (1s flashing)None-Device ready to use

Important Notes​

  • Do Not Interrupt: Never power off the device during a firmware update
  • Battery Level: Ensure sufficient battery charge before updates begin
  • WiFi Connection: Stable WiFi connection required throughout update
  • Automatic Process: No user interaction needed once update starts

Method 2: Product Flashing (Windows)​

This method is suitable for advanced users or when the online update is not available.

Preparations Before Starting​

Required Items:

  • A computer running the Windows operating system (supports Windows 7/8/10/11)
  • Original USB data cable
  • Device to be flashed
  • Flashing program corresponding to the device (.exe file)

Notes:

  • Ensure the computer has sufficient battery power to avoid power failure during operation
  • Use the original USB data cable to ensure connection stability
  • Disable antivirus software and firewalls on the computer before flashing to prevent interference with program operation
  • Do not disconnect the USB connection or close the flashing program during the flashing process

Flashing Steps​

Step 1: Prepare the Device

  1. Ensure your device is charged (at least 50% battery)
  2. Power on the device if it's not already on
  3. Connect the device to your computer via USB cable
  4. The device should be recognized as a USB device

Step 2: Launch the Flashing Program

  1. Locate the flashing .exe file corresponding to the device
  2. Double-click the file to launch the flashing program
  3. Wait for the program to load completely (the main program interface usually appears)

Step 3: Device Detection

  1. Ensure the USB connection is secure between your computer and the device
  2. The flashing program should automatically detect the device
  3. Confirm the connection status displayed on the program interface flashing-mode

Step 4: Automatic Flashing Process

  1. The flashing program will automatically begin the firmware update
  2. The program interface will display the connection status and flashing progress
  3. Wait for the flashing to complete; do not perform any operations during this period Flashing-completed

Step 5: Manually Trigger Flashing (If Automatic Flashing Does Not Start)

  1. If the program does not start flashing automatically, check the USB connection
  2. Find and click the "Update Mode" or "Start Flashing" button in the flashing program interface
  3. Observe the progress bar displayed on the program interface and wait for the flashing to complete

Completion and Verification​

  • After successful flashing, the program will display a prompt message such as "Flashing Completed" or "Success"
  • The device will restart automatically or prompt that it can be disconnected
  • Disconnect the USB connection and check if the device can start normally
  • If the device starts normally, the flashing is successful

Technical Support​

For assistance with firmware updates: